Brittany in

the Media

Photo Collage of Brittany Hodak at various media appearances
Featured In:
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Guest Posts
2023 OWL Awards (Outstanding Works of Literature)
Creating Superfans named 2023 Owl Award Winner
Digital Marketing News Logo
Top 5 CX Keynote Speakers to Book in 2024
A Customer Service Expert's Top Business Books of 2023
Customer Think
Top 5 CX Keynote Speakers to Book in 2024


Call Centre Helper

Brittany Hodak’s 10-Point Plan for Handling Customer Complaints


From Customers to Superfans: The Secret Sauce of Business Growth

WSMV 4 Nashville

Brittany Hodak On Her New Book, Creating Superfans

KATU 2 Portland

Brittany Hodak On Her New Book, Creating Superfans

WHO 13 Des Moines

Meet the Author, Brittany Hodak


Taylor Swift Puts Breakup On Spotlight Ahead Of Tour


Britney Spears: The Price of Freedom


5 Things You Need To Be A Highly Effective Public Speaker


Taylor Swift Becomes A Billionaire


Super Bowl 2023: Recipe For A Stand-Out Commercial


Turn Customers Into Superfans: Brittany Hodak


Industry Insights: Ask A CX Leader With Brittany Hodak


How To Turn Your Customers Into Lifelong Brand Advocates

authority magazine

5 Ways To Create A WOW! Customer Experience

Press Highlights

From Shark Tank to Stage Lights

3 Books to Amplify Your Customer Experience

TechSee’s 23 Influential Leaders to Watch in 2023

12 B2B Marketing Books to Add to Your Reading List

Teambuilding Books That Will Help Your Leadership Be More Resilient

Improve Your Marketing ROI with These Books

Every Business Needs Superfans

YEC Reads

Next Big Idea Club Must-Read List

Connecting Your Story to Every Customer’s Story

How To Create Superfans – Your Very Best Customers

12 Best Motivational Speakers to Capture your Audience

Read Between The Lines: Your Williamson

Do You Know How To Create Superfans For Your Brand?

21 Motivational Speakers That Will Rock Your Next Event

Top 20 Customer Service Speakers To Hire For Your Next Event

5 CX Speakers You Should Follow in 2021

Guest Posts


Designing An Employee Experience That Engages, Nurtures, & Retains Talent


The Top Issue Your Company Should Be Focused On For 2023


The Best Books for Turning Your Customers Into Superfans


Creating Superfans Excerpt, Chapter 5


5 Books to Help You Turn Your Customers into Superfans


How to Turn Your Members Into Superfans

Media Mentions

How Taylor Swift’s Eras Tour is Changing Travel

How Michelob ULTRA, PepsiCo, and Rakuten Are Approaching the Super Bowl

How To Increase Your Digital Customer Service: Tips from Experts

What Does Banking Need More: CX or Product Innovation?

We Are All Musicians Now by Zack O’Malley Greenburg

Brittany Hodak on the Power of Superfandom

5 Tips for Improving Personalized Customer Experience

The Latest Trends in CX Self-Service

Ultimate Customer Service Trends in 2023

8 Key Steps To Landing Your Product In A Major Retailer

Four Ways Your Business Can Draw Value From – And Add Value To – The Local Community

How To Scale A Service-Based Business: 8 Top Tips

10 Great Reasons To Hire A Business Coach For Yourself

This is Probably How Taylor Swift’s Album “Lover” Leaked Early

Want to Attract (and Keep) the Right Clients? Try These 10 Strategies

AI Trends Reshaping Customer Experience

10 Pieces of Advice to Build Strong Careers and Thriving Businesses

The Secret to Dealing with Awkward Customers

Podcast Appearances