If you’re looking for a podcast episode featuring Brittany Hodak, you’re in the right place! Here are a few of my favorite recent appearances.
Digital Growth Institute Podcast
If the digital age has taught us anything, it’s that customer experience is a two-way street. Here, I sat down with Digital Growth Institute’s James Robert Lay to discuss the importance of customer appreciation and its role in long-term client relationships.
In this podcast episode, I meet with American Financial Network’s A.J. Befumo to discuss creating the ultimate superfan and how you can amplify the voice of your customers to help grow your business in the mortgage industry.
the cx chronicles podcast
One way to improve customer experience is through the use of Experience Management Platforms, or XMPs. In this episode, I meet with Adrian Brady-Cesana at CXChronicles to discuss my work at XMP company Experience.com, becoming a CX executive, and building an eye & focus for “creating amazing experiences”.
flip the switch
In this podcast episode, check out my conversation with David Millay at EngageMint Partners and learn more about creating superfans (even in a post-COVID world), tailoring CX to your niche, and my recent work at Experience.com.
the customer experience podcast
The key to creating superfans is providing potential and existing customers with exceptional experiences. In this episode of Bomb Bomb’s Customer Experience Podcast, I chat with their host Ethan Beute about this and other ways to turn customers into fans.
Want to know how you can follow the ABCs to create superfans? Check out my conversation with Michael Hammond of NexLevel Advisors as we discuss marketing for businesses of all sizes and the impact customer experience has on long-term lending success.
Beyond 7 Figures
One of the biggest benefits of creating superfans is the business they generate for you when they share how awesome you are. Here, I met with Charles Gaudet for his Beyond 7 Figures podcast to explain how you can leverage your superfans to grow your revenue.
The WFG Insider Report
Superfandom is for all industries, and finance is no exception. Here, I met with Brian from Williston Financial Group to explain my methods for creating superfans and setting yourself apart from your competition through exceptional customer experiences.
Happiness comes in many forms, but for me and personal development expert April Garcia, it’s entrepreneurship. In this episode of April’s PivotMe podcast, I break down my entrepreneurial journey and how I ended up as a keynotes speaker.
Mortgage Marketing Expert
I’m all about marketing and customer service, but did you know I also regularly weigh in on how these topics impact lenders? Here, I met with Phil Treadwell to discuss the new generations homebuyers and their impact on mortgage marketing.
beyond the loan
Creating superfans is important in any industry, including real estate. In this podcast, I meet with members of mortgage industry innovator loanDepot to discuss marketing, branding, manufactured honesty, and why you shouldn’t always follow trends in social media when it comes to real estate.
The Music Biz 101 & More Podcast
One of my greatest passions has always been music. Here, I discuss marketing, cold calls, and exceptional customer service in the music industry specifically, along with William Paterson University’s Dr. Stephen Marcone and Professor David Kirk Philp.
jaffe juice tv
In this joint video and podcast, I meet with speaker and marketing expert Joseph Jaffe to discuss the importance of serving your existing customers during tough times, including the financial fallout of the coronavirus pandemic.
The Insomnicat Media Podcast
What exactly is a superfan? And isn’t that the same as a follower? In this podcast, I met with the Insomnicat Media team to answer this question and explain the difference between “superfans” and “followers” when it comes to growing your marketing efforts.
The Brian Covey Show
Join me (virtually) as I meet with Brian Covey to explain my W.A.V.E. checklist for creating superfans, the cheapest and quickest way to acquire new customers, and why human interaction and connection should remain at the forefront in an increasingly digital world.
The b CAUSE podcast
What makes a superfan and how do you create one in your own business? Here, I meet with Erin Hatzikostas to talk about the basics of the “superfans system,” how you can create fans for your business, and how they can propel you to success.
The James Nathan experience
Listen as I meet with James Nathan to discuss creating superfans, understanding your customers, knowing your story, buying dog food online, and the importance of great customer service.
Inside Real Estate (Omega Lending)
When it comes to networking, real estate agents already know the value of creating ambassadors for your brand. Listen here as I explain to the Omega Lending team the process for creating superfans within the real estate industry.
Lykken on Lending
Every industry can benefit from learning my W.A.V.E. method for making “superfans,” including mortgage companies. Here, listen as I explain building a referral network for mortgage business owners.
The Mortgage Impact Podcast
Listen to me and Giftology author John Ruhlin as we break down the strategy of corporate gift-giving for host Jake Fehling and explain how you can get a return from thoughtful and unique gifts.
let's collaborate on your podcast!
I’m a podcast superfan and consider every show invitation I receive. Although my schedule doesn’t allow for me to say “yes” to every opportunity, you may extend an invite by emailing firstname.lastname@example.org. Be sure to include a link to your show and details about the when and how of recording. Thanks!