sign up for my free video course!

W.A.V.E. Video Course Mockup - Brittany Hodak

When it comes to running a business, nothing is sweeter than when current customers start sending referrals your way. But, did you know brands lost $75 BILLION last year alone, simply due to poor customer service? That’s a lot of customers lost when they could have been so happy they referred others!

To help business owners prevent this, I created the Superfan W.A.V.E. methodology, which ensure customers are super satisfied and turn into superfans of your brand. Ultimately, when applied consistently, the Superfan W.A.V.E. will result in loyal, engaged customers time and time again.

Sign up for this free, five-part course, and I’ll share this system step-by-step along with prompts to help you create a culture of superfandom for your brand. Just fill out the form below to get started! 

want more like this?

Did you know that feeling unappreciated is the number-one reason customers switch service providers? Learn how to avoid common customer-service mistakes with my newsletter!

Keep in touch

Did you know that feeling unappreciated is the number-one reason customers switch service providers? Learn how to avoid common customer-service mistakes with my newsletter!