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Check out the following articles that have recognized Brittany Hodak as a top thought-leader in customer experience.
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Designing an Employee Experience that Engages, Nurtures, and Retains Talent
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The 6 Steps to More Competent Agents: How to Build Up Agent Competence
5 Tips for Improving Personalized Customer Experience
AI Trends Reshaping Customer Experience: CX Experts Provide Insights & Strategies
Want To Attract (And Keep) The Right Clients? Try These 10 Strategies
The Secret to Dealing with Awkward Customers
How to Turn Your Members Into Superfans
The Top Issue Your Company Should Be Focused On For 2023
How Michelob ULTRA, PepsiCo and Rakuten are approaching the Super Bowl this year
Do You Know How to Create Superfans For Your Brand?
Brittany Hodak on the Power of Superfandom
How Taylor Swift’s ‘The Eras Tour’ is Changing Travel
What Does Banking Need More: Customer Experience or Product Innovation?
Connecting Your Story to Your Customer's Story: Lessons from Brittany Hodak
5 Books to Help You Turn Your Customers Into Superfans
Brittany Hodak On The 5 Things You Need To Be A Highly Effective Public Speaker