Customer Experience

Go Back to Blog

MY FAVORITE POSTS ABOUT...

Aug 14, 2025

13 Taylor Swift Quotes from the New Heights Podcast About Creating Superfans

New Heights podcast episode featuring taylor swift - 13 quotes about creating superfans

Aug 5, 2025

3 Lessons I Learned Earning My CSP Designation

Brittany Hodak at the national speakers association influence event 2025 earning her CSP - (certified speaking professional) medal

Jul 22, 2025

Person opening a branded package

8 Brands That Nail the Branded Packaging Experience

Jul 8, 2025

Why Prime Day Works—And What You Can Learn From It

Amazon Box That says "Deals so exclsuive they're ready to meet your parents"

Jun 24, 2025

Why Dupe Culture Makes Customer Experience More Important Than Ever

beauty and makeup products that may be dupes of luxury brands - Why Dupe Culture Makes Customer Experience More Important Than Ever

Jun 18, 2025

Brittany Hodak speaking at a corporate event in downtown Nashville at the JW Marriott

Corporate Event Planning in Nashville: A Speaker’s Guide

Jun 10, 2025

Time for a Mid-Year Customer Experience Reset

Female sitting at desk with calendar and to-do list, marking down strategies to do to improve customer experience and employee experience at the halfway point of 2025

May 13, 2025

What Aldi Can Teach Us About Building Emotional Connections With Customers

Three happy customers in a grocery store, smiling with their grocery cart. Customers have emotional connection to the store

Apr 29, 2025

Trader Joe’s Customer Experience Strategy: Why It Works

SEARCH: