Customer Service

Go Back to Blog

MY FAVORITE POSTS ABOUT...

Jan 7, 2025

New Year, Same Brand? Why Consistency Is Key (But Not Enough)

Dec 27, 2024

Top 5 Customer Experience Tips from Season 1 of The SUPER AMAZING Show

Brittany Hodak and Shep Hyken, hosts of the SUPER AMAZING Show

Dec 18, 2024

Book covers for: Give to Grow by Mo Bunnell, The 8 CX Laws of Customer-Focused Leadership by Blake Morgan, Ridiculously Easy to Do Business with by David Avrin, Earn It by Steve Pratt, and Rethinking Two Weeks' Notice by Robert Glazer

Five Game-Changing Insights From 2024’s Best Business Books

Jun 25, 2024

Eliminate Inconveniences For Your Customers With These 5 Tips

May 14, 2024

The Chuck E. Cheese Incident: Exposing Flaws in The NPS Survey

Chuck E. Cheese Incident: Exposing Flaws in the NPS Survey

Apr 30, 2024

The Intersection of CX and AI: Here’s What to Do — and What Not to Do!

Apr 16, 2024

SUPER Examples of Customer Experience

Happy customer - SUPER Examples of Customer Experience - Brittany Hodak

Jan 24, 2024

How Frequent Flier Programs Lose Customer Loyalty

frequent flier programs

Dec 20, 2023

Multiple beautifully-wrapped presents

75+ Gift Ideas to Wow Every Client Or Loved One

SEARCH: