Your event is only as strong as your speakers. In this day and age, it’s not enough to find great speakers. You have to find
THE SUPERFANS BLOG
Customer service consulting is an effective way to enhance the overall service level of your brand. With customer service mattering more than ever, it’s no
Your customers have more expectations than ever before. In the past, you competed primarily with the brands in your industry. Nowadays, you’re competing with all
A customer care consultant understands your customers’ needs in a meaningful, actionable way. Not only do these professionals address customer concerns, but they also ensure
Customer success is more than just a buzzword. Most businesses understand that they need stellar sales and marketing to succeed, but this alone isn’t always
When it comes to getting more business, referral marketing is a powerful tool. Having customers who trust your business enough to give word-of-mouth reviews is
When it comes to building trust with customers, actions speak louder than words. That being said, words matter and they carry significance on their own.
With every passing day, your customers’ expectations grow higher and higher. Being “good” is no longer “good enough,” and it’s time to invest in the
In today’s world, customer experience is everything. It’s what drives referrals and boosts brand reputation. It’s the secret sauce behind the world’s greatest companies and
If you want to improve customer experience in your business, you have to put your customers first. Not only does customer experience (CX) help you
What is it that your customers really want? How can you make sure you’re offering products or services that serve your customers’ needs? It all
While most brands focus on sales, there’s actually a secret marketing tool that’s often overlooked. Referral marketing is not only low-cost (or even free), but
let's get social!
get the Superfan W.A.V.E. Video Course free when you sign up for Brittany's newsletter!
Any modern marketer knows there’s so much more to creating compelling campaigns than meets the eye. While it might seem simple enough to create content,
Bad customer experience doesn’t just leave customers feeling underwhelmed and unappreciated. It also has a real impact on your overall business longevity and revenue. In
INVITE brittany to speak
at your upcoming event
want more like this?
Did you know that feeling unappreciated is the number-one reason customers switch service providers? Learn how to avoid common customer-service mistakes with Brittany’s newsletter!