Customer Experience

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MY FAVORITE POSTS ABOUT...

Mar 20, 2024

Customer Advocacy: An Untapped Asset

Customer Advocacy An Untapped Asset

Feb 27, 2024

Why Aesthetics Matter: The Aesthetic Usability Effect

Female consumer comparing small appliance designs for aesthetic usability at store

Feb 6, 2024

Targeting the Right Product to the Wrong Audience | brittany hodak

What Happens When the Right Product is Targeted to the Wrong Audience

Jan 24, 2024

How Frequent Flier Programs Lose Customer Loyalty

frequent flier programs

Dec 20, 2023

75+ Gift Ideas to Wow Every Client Or Loved One

Multiple beautifully-wrapped presents

Dec 13, 2023

People at a concert making heart shapes with their hands, much like the iconic Taylor Swift gesture

How Taylor Swift Follows the SUPER Model

Nov 15, 2023

Customer Interactions You Can Easily Elevate to Create Superfans

Customer Interactions You Can Easily Elevate to Create Superfans

Oct 9, 2023

Keynote Speaker: Definition and How to Find the Perfect Fit

What is the role of a keynote speaker?

Sep 19, 2023

4 Customer Experience Practices You Can Learn From Buc-ee's - Brittany Hodak

4 Customer Experience Practices You Can Learn From Buc-ee’s

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