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MY FAVORITE POSTS ABOUT...

Dec 13, 2023

How Taylor Swift Follows the SUPER Model

People at a concert making heart shapes with their hands, much like the iconic Taylor Swift gesture

Nov 15, 2023

Customer Interactions You Can Easily Elevate to Create Superfans

Customer Interactions You Can Easily Elevate to Create Superfans

Oct 9, 2023

What is the role of a keynote speaker?

Keynote Speaker: Definition and How to Find the Perfect Fit

Sep 19, 2023

4 Customer Experience Practices You Can Learn From Buc-ee’s

4 Customer Experience Practices You Can Learn From Buc-ee's - Brittany Hodak

Sep 14, 2023

5 Reasons Why Your Brand Needs A Customer Community

Sep 5, 2023

Stack of books

Brittany’s Favorite Customer Experience Books

Aug 22, 2023

5 Customer Experience Lessons You Can Learn From The Eras Tour

Jun 20, 2023

Customer Experience Insights From Fast-Food Chains

Hamburger and french fries

May 25, 2023

Department appliance store

From “Category Killers” to Killed: Customer Experience Lessons From The Retail Industry

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