When it comes to running a business, nothing is sweeter than when current customers start sending referrals your way. But, did you know brands lost $75 BILLION last year alone, simply due to poor customer service? That’s a lot of customers lost when they could have been so happy they referred others!
Did you know that feeling unappreciated is the number-one reason customers switch service providers? Learn how to avoid common customer-service mistakes with my newsletter!