Client engagement sounds like it should come naturally, but what happens when your clients don’t interact with your products, content, or tools? If you’re producing
June 19, 2021
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THE SUPERFANS BLOG
We’re all familiar with the phrase “the customer is always right,” but this doesn’t really help us in the heat of the moment. Not only
June 19, 2021
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Let’s face it: customer complaints are intimidating. In today’s world, reviews and word-of-mouth are everything. They’re what boosts a brand’s performance on social media, search
June 18, 2021
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Having a strong customer support team is a must, but where do you begin with customer service training? This specific training is the process of
June 11, 2021
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Have you ever heard the phrase “show don’t tell?” When you collect a customer review, you’re putting this phrase into practice. In other words, you
June 4, 2021
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It’s hard to argue with the concept that a customer-centric business stands out against the competition and builds strong, long-term relationships with audiences. Yet, at
May 28, 2021
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You know how to attract new customers, but how do you keep them engaged with your business? If you want to grow a sustainable, customer-first
May 21, 2021
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Regardless of your industry, it’s never been more important to understand your customer loyalty and satisfaction. How happy are your existing customers, and are you
May 14, 2021
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Most businesses nowadays understand they need to focus on customer service, but they don’t know where to begin. Superior customer experience is a part of
May 7, 2021
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Customer experience (CX) and customer service often sound like two words meaning the same thing. What is actually the difference between customer experience and customer
April 30, 2021
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Boosting Client Engagement: 10 Strategies To Start Today
June 19, 2021
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Client engagement sounds like it should come naturally, but what happens when your clients don’t interact with your products, content, or tools? If you’re producing
7 Tried-And-True Steps To Satisfying Unhappy Customers
June 19, 2021
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We’re all familiar with the phrase “the customer is always right,” but this doesn’t really help us in the heat of the moment. Not only
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