THE SUPERFANS BLOG

Featured Image for 20 Female Motivational Speakers To Follow This Year - Brittany Hodak

While a picture is worth a thousand words, words have their own undeniable power. When you listen to a motivational speaker, for example, you’re watching

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Featured Image for What Is A Brand Touchpoint And Why Are They Important - Brittany Hodak

The connections you make with customers or clients matter. A brand touchpoint is an individual contact point between the customer and the brand. This isn’t

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Featured Image for 10 Customer Experience Examples To Learn From This Year - Brittany Hodak

Customer experience is more than a buzzword. It’s the next big battleground for today’s businesses. If you want to stand out from the competition, you

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Featured Image for 120 Customer Experience Quotes To Inspire Your CX Strategy - Brittany Hodak

Nowadays, you can’t afford to slack on your customer experience. Not only do you have to be better than ever, but you need to proactively

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Featured Image for 10 Ways to Sharpen Your Client Service Skills - Brittany Hodak

When it comes to client service skills, the focus is always on helping others. As long as you’re compassionate and wish to make a real

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Featured Image for 5 Ways to Find the Best Customer Service Speaker For Your Event - Brittany Hodak

Your event is only as strong as your speakers. In this day and age, it’s not enough to find great speakers. You have to find

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Featured Image for The Benefits of Customer Service Consulting - Brittany Hodak

Customer service consulting is an effective way to enhance the overall service level of your brand. With customer service mattering more than ever, it’s no

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Featured Image for How To Exceed Customer Expectations In 7 Easy Steps - Brittany Hodak

Your customers have more expectations than ever before. In the past, you competed primarily with the brands in your industry. Nowadays, you’re competing with all

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Featured Image for 6 Signs You Need To Hire A Customer Care Consultant - Brittany Hodak

A customer care consultant understands your customers’ needs in a meaningful, actionable way. Not only do these professionals address customer concerns, but they also ensure

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Featured Image for 7 Ways Customer Success Consulting Pays Off - Brittany Hodak

Customer success is more than just a buzzword. Most businesses understand that they need stellar sales and marketing to succeed, but this alone isn’t always

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Featured Image for How To Build A Referral Marketing Strategy From Ground Zero - Brittany Hodak

When it comes to getting more business, referral marketing is a powerful tool. Having customers who trust your business enough to give word-of-mouth reviews is

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Featured Image for Five Words That Kill Customer Service Communication - Brittany Hodak

When it comes to building trust with customers, actions speak louder than words. That being said, words matter and they carry significance on their own.

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Did you know that feeling unappreciated is the number-one reason customers switch service providers? Learn how to avoid common customer-service mistakes with Brittany’s newsletter!

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Did you know that feeling unappreciated is the number-one reason customers switch service providers? Learn how to avoid common customer-service mistakes with my newsletter!