In the world of online marketing, it’s likely that you’ve heard your fair share of buzzwords. One of these often-shared words is CX or customer
THE SUPERFANS BLOG
Though just about every company claims to focus on customer satisfaction first and foremost, how often is that actually the case? In reality, your customers’
Superfans are customers whose experience with your brand is so great that they can’t help but tell others. They’re loyal advocates you can count on
This article originally appeared on ThriveGlobal.com on November 23rd, 2020. Considering everything happening in the world, empathy has never been more important. Amid a global
This article originally appeared on ThriveGlobal.com on November 9th, 2020. Asking for help is difficult for anyone, but it’s even harder for leaders. When you’re
This article originally appeared on Success.com on October 18th, 2020. Turning a prospect into a loyal customer starts with the sales experience. It’s the salespeople
This article originally appeared on ThriveGlobal.com on October 12th, 2020. We’re all navigating the uncertainty of COVID-19. Parents are working from home, kids are attending
When you see the prompt, “Name a few of your favorite brands,” which businesses come to mind? Maybe they’re lucrative tech companies, like Apple, or
At one time or another, we’ve all heard the phrase, “Everyone makes mistakes.” But what do you do when your mistake affects your business, and
When it comes to marketing, the most powerful tool any business has is a happy customer — or, even better, an army of happy customers
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