Luxurious pool resort with palm trees, umbrellas, and a cabana

Apr 15, 2025

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4 Customer Experience Lessons From “The White Lotus” Season 3

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Meet the Author

Brittany Hodak

Brittany has been studying, researching, and writing about the phenomenon of fandom for nearly two decades. She has published more than 350 thought-leadership articles for a variety of national media, including regular columns for Forbes, Adweek, and Success. She has been a featured guest on CBS, FOX, NBC, CNBC, CBC, and many others.

Customer Experience Keynote Speaker and Author

Read more about my journey as a startup founder turned keynote speaker here!