Retaining your existing customers is always more profitable than acquiring new customers. More and more companies are beginning to understand the value of investing in
January 29, 2021
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THE SUPERFANS BLOG
While you might think of guest experience as something that only the travel and hospitality industry has to worry about, it’s really a perspective all
January 22, 2021
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In the world of online marketing, it’s likely that you’ve heard your fair share of buzzwords. One of these often-shared words is CX or customer
January 15, 2021
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Though just about every company claims to focus on customer satisfaction first and foremost, how often is that actually the case? In reality, your customers’
January 12, 2021
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Superfans are customers whose experience with your brand is so great that they can’t help but tell others. They’re loyal advocates you can count on
December 8, 2020
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This article originally appeared on ThriveGlobal.com on November 23rd, 2020. Considering everything happening in the world, empathy has never been more important. Amid a global
November 25, 2020
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This article originally appeared on ThriveGlobal.com on November 9th, 2020. Asking for help is difficult for anyone, but it’s even harder for leaders. When you’re
November 25, 2020
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This article originally appeared on Success.com on October 18th, 2020. Turning a prospect into a loyal customer starts with the sales experience. It’s the salespeople
November 25, 2020
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This article originally appeared on ThriveGlobal.com on October 12th, 2020. We’re all navigating the uncertainty of COVID-19. Parents are working from home, kids are attending
November 25, 2020
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When you see the prompt, “Name a few of your favorite brands,” which businesses come to mind? Maybe they’re lucrative tech companies, like Apple, or
November 25, 2020
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6 Ways A Customer Service Consultant Can Boost Your Business
January 29, 2021
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Retaining your existing customers is always more profitable than acquiring new customers. More and more companies are beginning to understand the value of investing in
Creating A Great Guest Experience: The Beginner’s Guide
January 22, 2021
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While you might think of guest experience as something that only the travel and hospitality industry has to worry about, it’s really a perspective all
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