watch Brittany In Action

Play Video about Header Photo for Speaking Page - Brittany Hodak

Turn your customers into superfans

watch Brittany In Action

Play Video about Header Photo for Speaking Page - Brittany Hodak

TURN YOUR CUSTOMERS INTO SUPERFANS

watch Brittany In Action

Play Video about Header Photo for Speaking Page - Brittany Hodak

TURN YOUR CUSTOMERS INTO SUPERFANS

See why keynote speaker and award-winning entrepreneur Brittany Hodak creates superfans everywhere she presents!

not just another keynote speaker

Brittany prides herself on being more than just entertaining — she aims to be highly engaging, too! Her high-energy keynotes have been described as “the perfect mix between a really funny stand-up comedian and a really smart professor.” With each presentation, she makes customer engagement not only accessible, but exciting, which is why more than 90% of Brittany’s calendar is comprised of referral gigs.

HERE TO HELP ON & OFF STAGE

Brittany knows that her true value comes not just from my time on the stage, but the RESULTS that are generated by the audience after the fact. That’s why she’s laser-focused on creating change. She works with every event organizer before the event to identify the most-desired outcomes and craft a program that’s tailored directly to the audience. Then, she gives every audience member a takeaway (usually in the form of a 25-to-30 page workbook) to ensure they’re ready to hit the ground running and implement REAL change.

AVAILABLE FOR VIRTUAL AND IN-PERSON GIGS

It’s no secret that more and more speaking gigs are taking place virtually. After all, it’s less travel and expense for you and the speaker you hire. Luckily, Brittany has been prepping for this for years, so no matter what program suits you and your team, she’s here to make it happen, on-stage or online. 

Find your perfect program... or work with me to design your own! 👇

See why keynote speaker and award-winning entrepreneur Brittany Hodak creates superfans everywhere she presents!

not just another keynote speaker

Brittany prides herself on being more than just entertaining — she aims to be highly engaging, too! Her high-energy keynotes have been described as “the perfect mix between a really funny stand-up comedian and a really smart professor.” With each presentation, she makes customer engagement not only accessible, but exciting, which is why more than 90% of Brittany’s calendar is comprised of referral gigs.

HERE TO HELP ON & OFF STAGE

Brittany knows that her true value comes not just from my time on the stage, but the RESULTS that are generated by the audience after the fact. That’s why she’s laser-focused on creating change. She works with every event organizer before the event to identify the most-desired outcomes and craft a program that’s tailored directly to the audience. Then, she gives every audience member a takeaway (usually in the form of a 25-to-30 page workbook) to ensure they’re ready to hit the ground running and implement REAL change.

AVAILABLE FOR VIRTUAL AND IN-PERSON GIGS

It’s no secret that more and more speaking gigs are taking place virtually. After all, it’s less travel and expense for you and the speaker you hire. Luckily, Brittany has been prepping for this for years, so no matter what program suits you and your team, she’s here to make it happen, on-stage or online. 

Find your perfect program... or work with me to design your own! 👇

CREATING SUPERFANS

HOW TO TURN CUSTOMERS INTO ENTHUSIASTIC ADVOCATES

CREATING SUPERFANS

HOW TO TURN CUSTOMERS INTO ENTHUSIASTIC ADVOCATES

CREATING SUPERFANS

HOW TO TURN CUSTOMERS INTO ENTHUSIASTIC ADVOCATES

We’re living in an Experience Economy. Customer experience, or CX, is the new battlefield for winning — and keeping — customers. According to a recent study by Gartner, CX drives over two-thirds of customer loyalty. That’s more than brand and price combined.

Customer apathy is one of the biggest threats to business today. Whether they realize it or not, every member of your organization is a member of the Experience Department. Everyone has the power to create superfans: loyal, enthusiastic customer advocates. In this program, author and keynote speaker Brittany Hodak teaches them how.

She shares her memorable, five-part framework that aligns audience members around the actionable steps businesses must take to turn customers into superfans. Go from commodity provider to category of one in the minds of your prospects in customers.

After hearing Brittany’s entertaining and compelling speech, your audience will:

  • Look for opportunities to Create Superfans in every customer and colleague interaction
  • Internalize the importance of the Experience Economy and what it means for the future of business
  • Adopt a results-oriented attitude to exceeding customer expectations
  • Actively seek out new opportunities to vanquish customer apathy
  • Understand why the best marketing doesn’t cost anything
  • Prioritize long term customer relationships over short-term metrics and goals
This presentation includes industry-relevant case studies, live audience interaction, compelling research, engaging graphics, and humorous real-life anecdotes. Every audience member receives a 35-page digital playbook to help immediately implement Brittany’s proven frameworks in real-word situations.

We’re living in an Experience Economy. Customer experience, or CX, is the new battlefield for winning — and keeping — customers. According to a recent study by Gartner, CX drives over two-thirds of customer loyalty. That’s more than brand and price combined.

Customer apathy is one of the biggest threats to business today. Whether they realize it or not, every member of your organization is a member of the Experience Department. Everyone has the power to create superfans: loyal, enthusiastic customer advocates. In this program, author and keynote speaker Brittany Hodak teaches them how.

She shares her memorable, five-part framework that aligns audience members around the actionable steps businesses must take to turn customers into superfans. Go from commodity provider to category of one in the minds of your prospects in customers.

After hearing Brittany’s entertaining and compelling speech, your audience will:

  • Look for opportunities to Create Superfans in every customer and colleague interaction
  • Internalize the importance of the Experience Economy and what it means for the future of business
  • Adopt a results-oriented attitude to exceeding customer expectations
  • Actively seek out new opportunities to vanquish customer apathy
  • Understand why the best marketing doesn’t cost anything
  • Prioritize long term customer relationships over short-term metrics and goals
This presentation includes industry-relevant case studies, live audience interaction, compelling research, engaging graphics, and humorous real-life anecdotes. Every audience member receives a 35-page digital playbook to help immediately implement Brittany’s proven frameworks in real-word situations.

We’re living in an Experience Economy. Customer experience, or CX, is the new battlefield for winning — and keeping — customers. According to a recent study by Gartner, CX drives over two-thirds of customer loyalty. That’s more than brand and price combined.

Customer apathy is one of the biggest threats to business today. Whether they realize it or not, every member of your organization is a member of the Experience Department. Everyone has the power to create superfans: loyal, enthusiastic customer advocates. In this program, author and keynote speaker Brittany Hodak teaches them how.

She shares her memorable, five-part framework that aligns audience members around the actionable steps businesses must take to turn customers into superfans. Go from commodity provider to category of one in the minds of your prospects in customers.

After hearing Brittany’s entertaining and compelling speech, your audience will:

  • Look for opportunities to Create Superfans in every customer and colleague interaction
  • Internalize the importance of the Experience Economy and what it means for the future of business
  • Adopt a results-oriented attitude to exceeding customer expectations
  • Actively seek out new opportunities to vanquish customer apathy
  • Understand why the best marketing doesn’t cost anything
  • Prioritize long term customer relationships over short-term metrics and goals
This presentation includes industry-relevant case studies, live audience interaction, compelling research, engaging graphics, and humorous real-life anecdotes. Every audience member receives a 35-page digital playbook to help immediately implement Brittany’s proven frameworks in real-word situations.

Brittany only accepts 35 invitations to speak IN PERSON EACH YEAR.

Other Programs

Brittany’s signature keynote, Creating Superfans, can be customized to meet the needs of any audience. Because every employee at a company is in the experience department, Brittany has created programs (both as keynotes and workshops) to super-serve team members in all parts of an organization.

There’s only one metric that matters on social media: Are your efforts converting followers into superfans? This program breaks down the metrics and strategies that really matter to help create alignment around the ever-changing environment of social apps.

Perfect for: Marketers, Salespeople, Entrepreneurs

Includes a FREE digital playbook for every attendee!

Don’t just make a sale; create a customer for life. This program is geared towards salespeople and entrepreneurs and uses the SUPERFANS System as a framework for boost reputation, referrals, and revenue, all while building a SUPER Brand that stands the test of time.

Perfect for: Executives, Sales leaders, Salespeople, Entrepreneurs

Includes FREE Digital Playbook for every attendee!

Just as Customer Experience (CX)  is the new battlefield for winning and keeping customers, Employee Experience (EX), is the new battlefield for attracting and retaining rockstar employees. This program gives leaders all the tools they need to turn employees into superfans.

Perfect for: Managers, HR Leaders, Entrepreneurs

Includes FREE Digital Playbook for every attendee!

CLIENTS WHO HAVE INVITED BRITTANY BACK AND BACK AGAIN:

5 REASONS YOU’LL BE A SUPERFAN OF WORKING WITH Brittany:

1

She's GOT THE RESULTS TO BACK UP her RHETORIC.

Brittany doesn’t just talk the talk… she walks the walk. She’ll share real-life examples of superfan strategies working for some of the world’s biggest entertainers and brands, and countless small- and medium-sized businesses.

2

SHE'S FOCUSED ON CREATING SUCCESS BEYOND THE STAGE.

Brittany knows her value comes not only from the time she’s on stage, but also from the results audience members achieve by implementing the tools she teaches. That’s one of the reasons she works with execs ahead of time to identify specific organizational or conference goals to help audiences achieve.

3

SHE'S NOT GOING TO BE A STRANGER.

Brittany is not a fly-in-deliver-the-speech-and-leave kind of gal. She’ll be accessible before the event for videos, podcasts, interviews, etc.; at the event, interacting with audience members after the program; and after the event, keeping the transformative conversations going via email and social media. 

That’s part of the reason Brittany is often the highest-rated presenter at the events where she speaks!

4

SHE MAKES SURE NO ONE WALKS AWAY EMPTY HANDED.

If you like value-adds, you’re in luck! Every one of  Brittany’s keynotes has a companion workbook — 25-to-30 pages of content your audience can use to immediately implement what she’s teaching onstage. She offers these to every keynote attendee at no additional cost to set everyone up for success.

5

SHE'S ALSO BIG ON FUN. SERIOUSLY!

Brittany aims to make working with her a blast — that’s why the vast majority of her gigs are repeats and referrals! 

let's collaborate for your next event!

In order to provide five-star service to each client before, during, and after every event, I only accept 25 invitations to speak per year. Extend an invitation below!

Or Call (646) 812-5801

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