Give every member of your team the tools to turn customers into superfans.

Give every member of your team to tools to turn customers into superfans.

In today's hyper-connected world,

every employee is your brand.

Customers make (and share!) decisions based on every interaction they have with your team. Whether they know it or not, employees serve as your brand’s

Acting Chiefs of Experience.

Customer experience isn’t a department —

ethos.

it's an

And if it isn’t shared by every member of your organization, things can go downhill quickly. With the stakes this high, every team member must have the skills to meet the challenge in front of them.

What is Six Weeks to Superfans?

The Six Weeks to Superfans Masterclass is a crash course in customer experience, designed to teach every team member to be the Acting Chief of Experience and WIN in our experience-driven economy.

They will learn a simple framework to help them take ownership of every interaction with customers and colleagues and elevate important interactions into memorable, meaningful moments.

Experience is the strongest and most enduring competitive advantage a business can build. It drives more purchase decisions than brand and price combined.

Eighty-six percent of customers are willing to pay more for a great customer experience. And employees working at customer-centric brands are more inclined to feel a sense of purpose and satisfaction with their jobs.

If you’re tired of feeling like you’re competing in a commodity market and are ready for customers to see you as a Category of One, this program is for you.

Ready to transform your customer experience?

If you're enrolling solo or with a small team, click below to get started. Leading a team of 10 or more? Fill out the form for special group pricing and bonus perks.

I’m Ready to Enroll!

Team Pricing, Please!

How Does the Masterclass Work?

Six Weeks to Superfans is designed to be a fully immersive learning experience. The hands-on program includes:

Six weeks of bite-sized video lessons (11 total) for any-time learning
14 thoughtful activities to supercharge the adoptions of each week’s principles
A curated library of additional PDF, audio, and video resources
An impactful video lesson from a leader at your company (don’t worry, we provide the framework!)
A bonus “check in” module to keep the momentum going far beyond six weeks
A Certificate of Completion for each graduate of the program
Bonus videos and tools exclusively for your leadership team

Is Six Weeks to Superfans right for my company?

Are your employees actively turning customers into superfans, or are they just closing sales and meeting basic service expectations?

According to Gallup, two-thirds of employees are “unengaged” and indifferent to the organization's success. Worse, only 36% of employees feel valued by their leaders. This has a devastating trickle-down effect on customers because disengaged employees lead to apathetic customers.

Six Weeks of Superfans is about more than just accountability and engagement — it’s about helping every employee understand their crucial role in your company’s legacy.

Six Weeks to Superfans is for companies who are committed to differentiating themselves with world-class customer experience. It’s designed for businesses with several customer-facing employees. While it is industry-agnostic and includes examples from more than 30 different industries, it is particularly powerful for businesses where experience and hospitality impact customer decisions.

If you’re tired of being seen as a commodity provider and want your customers to feel how you’re different from your competitors, you may be a great fit.

Who Teaches Six Weeks To Superfans?

The Masterclass is led by award-winning entrepreneur and best-selling author Brittany Hodak.

She has delivered keynotes and trainings to hundreds of companies across the globe, including American Express and Keller Williams Luxury.

She has worked alongside some of the world’s biggest brands and entertainers, including Walmart, Disney, Katy Perry, and Dolly Parton. She is the former Chief Experience Officer of Experience.com and was CEO and co-founder of The Superfan Company. Forbes said of her debut book, Creating Superfans, “If you have customers, you need this book. Period.” She is obsessed with teaching employees how to own every experience and turn customers into superfans.

you might have seen me on:

You’re only six weeks away from every member of your team having the skills to turn your customers into loyal, engaged superfans.

What are you waiting for?

Enrolling solo or with a small team? Click below to get started! Bringing a team of 10 or more? Fill out the quick form below to get group pricing and bonus resources for your organization.

I'll Fill Out The Form For Team Pricing

OR