Welcome to the

Creating Superfans Podcast

In today’s business environment, experience is everything. It’s the number-one way to differentiate yourself from your competitors and create customers for life. But, the inverse is also true. Everything is experience. Every interaction — even the small ones — can determine whether or not customers come back and what they tell their friends. The Creating Superfans podcast is a fun, entertaining crash course in turning customer experience into your superpower… no capes required! Each week, author and speaker Brittany Hodak spotlights brands she loves and interviews some of the most brilliant minds in business today. At the end of every episode, you’ll have a list of new ideas to turn your customers and employees into loyal, raving superfans.

Latest Episode

Episode Library

Featured Image for What Is A Brand Touchpoint And Why Are They Important - Brittany Hodak

The description for this podcast episode will go here. It should describe the guest, what their area of expertise is, and what they and Brittany

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Featured Image for 10 Customer Experience Examples To Learn From This Year - Brittany Hodak

The description for this podcast episode will go here. It should describe the guest, what their area of expertise is, and what they and Brittany

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