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Check out a few of Brittany’s most recently published blogs and kickstart your superfan strategy!
3 Customer Communication Lessons You Can Steal From Ryan Reynolds
On March 15th, T-Mobile announced that it has reached an agreement to acquire MintMobile, the low-cost wireless communications service provider co-owned by Ryan Reynolds. I’ve
Creating Superfans Podcast Episode 15: Howard Tiersky
What do ADP, JP Morgan Chase, Universal Resorts, and Visa all have in common? They’ve all worked with today’s guest, Howard Tiersky, to transform their
4 Things You Should Do to “spring Clean” Your Business
Spring cleaning is a great tradition for organizing your home and getting rid of clutter — especially things that have been ignored all winter. (Anyone
Are you creating superfans or just customers?
Did you know that feeling unappreciated is the number-one reason customers switch service providers? Learn how to avoid common customer-service mistakes with my free ebook, The Superfan W.A.V.E.