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Check out a few of Brittany’s most recently published blogs and kickstart your superfan strategy!
Any brand in the digital age knows the importance of being there for your users. One popular term for this is consumer-centric marketing. This is
The way you interact with potential clients impacts the entire customer journey. As a client service representative, you’re more than client support. You’re also tasked
Any modern marketer knows there’s so much more to creating compelling campaigns than meets the eye. While it might seem simple enough to create content,
Are you creating superfans or just customers?
Did you know that feeling unappreciated is the number-one reason customers switch service providers? Learn how to avoid common customer-service mistakes with my free ebook, The Superfan W.A.V.E.