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MY FAVORITE POSTS ABOUT...

Jan 24, 2024

How Frequent Flier Programs Lose Customer Loyalty

frequent flier programs

Dec 20, 2023

75+ Gift Ideas to Wow Every Client Or Loved One

Multiple beautifully-wrapped presents

Nov 15, 2023

Customer Interactions You Can Easily Elevate to Create Superfans

Customer Interactions You Can Easily Elevate to Create Superfans

Oct 9, 2023

Keynote Speaker: Definition and How to Find the Perfect Fit

What is the role of a keynote speaker?

Sep 5, 2023

Brittany’s Favorite Customer Experience Books

Stack of books

Jun 20, 2023

Hamburger and french fries

Customer Experience Insights From Fast-Food Chains

Apr 26, 2023

3 Tips For Creating A Customer-Centric Loyalty Program

3 tips for creating a customer-centric loyalty program

Feb 10, 2023

3 Tips to Boost Your Customer Acquisition and Retention Inspired By Valentine’s Day

3 Tips to Boost Your Customer Acquisition and Retention inspired by Valentine's Day

Oct 3, 2022

Customer Service Week Celebration Ideas

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