When it comes to marketing, the most powerful tool any business has is a happy customer — or, even better, an army of happy customers
October 15, 2020
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THE SUPERFANS BLOG
Because I’m such a fierce advocate for creating amazing customer experiences, it might come as a surprise to some that I believe the old adage
September 29, 2020
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This article originally appeared on AdWeek.com on May 17th, 2018. Every business has the potential to create high-value “superfan” customers, but few take the time to employ
August 28, 2020
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When managing a business, there’s never a shortage of work to be done. Whether you’re focused on sales numbers, marketing strategies, or internal organization, there’s
August 1, 2020
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When managing or supporting a business, there are countless benefits to providing exceptional service for your customers. From bringing in referrals to charging higher prices,
July 24, 2020
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Looking at the average business, it doesn’t take an expert to see that there are a ton of moving parts. For members of leadership, there’s
July 17, 2020
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Whether you’re just stepping into the business world or simply trying to improve your presence there, one thing is obvious: Making your clients or customers
July 11, 2020
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Everything about the world has changed overnight it seems, and we’ve got a front-row seat. We’re living in an unprecedented moment of uncertainty, but one
May 4, 2020
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What’s the most memorable gift you’ve ever received? Think about it. Don’t worry, I’ll wait. 😉 When I was about years old, my grandma gave
April 16, 2020
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25 Ways To Improve Customer Loyalty And Satisfaction
October 15, 2020
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When it comes to marketing, the most powerful tool any business has is a happy customer — or, even better, an army of happy customers
Is The Customer Always Right? Four Reasons The Answer Is ‘No’
September 29, 2020
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Because I’m such a fierce advocate for creating amazing customer experiences, it might come as a surprise to some that I believe the old adage
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