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The Creating Superfans Podcast

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Customer Experience Motivational Keynote Speaker and Superfan expert - Brittany Hodak

In today's business environment, experience is everything.

It’s the number-one way to differentiate yourself from your competitors and create customers for life. But, the inverse is also true. Everything is experience.

Every interaction — even the small ones — can determine whether or not customers come back and what they tell their friends. The Creating Superfans podcast is a fun, entertaining crash course in turning customer experience into your superpower… no capes required! Each week, author and speaker Brittany Hodak spotlights brands she loves and interviews some of the most brilliant minds in business today. At the end of every episode, you’ll have a list of new ideas to turn your customers and employees into loyal, raving superfans.

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Episode Library

Creating Superfans podcast - How to transform your employees into advocates with Joey Coleman

What if I told you the way that you think about recruiting, hiring, onboarding, training,

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Creating Superfans Podcast Episode 210 How To Cultivate Fan Engagement on Social Media with Lauren Teague - Brittany Hodak

Like me, Lauren Teague is obsessed with fandom and how it can act as a

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Creating Superfans Podcast - How to use data to power business outcomes with Scott Harris - Brittany Hodak

Scott Harris is a Founder, CEO, and author. He’s the CEO of Experience.com, a company

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Creating Superfans Podcast episode 208 How to embrace your uniqueness to connect with others with guest Henna Pryor - Brittany Hodak

Did you know that awkwardness is  your greatest asset for professional and personal growth? My guest

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