The Creating Superfans Podcast

In today’s business environment, experience is everything. It’s the number-one way to differentiate yourself from your competitors and create customers for life. But, the inverse is also true. Everything is experience. Every interaction — even the small ones — can determine whether or not customers come back and what they tell their friends. The Creating Superfans podcast is a fun, entertaining crash course in turning customer experience into your superpower… no capes required! Each week, author and speaker Brittany Hodak spotlights brands she loves and interviews some of the most brilliant minds in business today. At the end of every episode, you’ll have a list of new ideas to turn your customers and employees into loyal, raving superfans.

The Creating Superfans Podcast

In today’s business environment, experience is everything. It’s the number-one way to differentiate yourself from your competitors and create customers for life. But, the inverse is also true. Everything is experience. Every interaction — even the small ones — can determine whether or not customers come back and what they tell their friends. The Creating Superfans podcast is a fun, entertaining crash course in turning customer experience into your superpower… no capes required! Each week, author and speaker Brittany Hodak spotlights brands she loves and interviews some of the most brilliant minds in business today. At the end of every episode, you’ll have a list of new ideas to turn your customers and employees into loyal, raving superfans.

The Creating Superfans Podcast

Creating Superfans Podcast Cover

In today’s business environment, experience is everything. It’s the number-one way to differentiate yourself from your competitors and create customers for life. But, the inverse is also true. Everything is experience. Every interaction — even the small ones — can determine whether or not customers come back and what they tell their friends.

The Creating Superfans podcast is a fun, entertaining crash course in turning customer experience into your superpower… no capes required! Each week, author and speaker Brittany Hodak spotlights brands she loves and interviews some of the most brilliant minds in business today. At the end of every episode, you’ll have a list of new ideas to turn your customers and employees into loyal, raving superfans.

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Episode Library

Creating Superfans Podcast Episode 207: How Speed Creates A Competitive Advantage in Customer Experience with guest Jay Baer

In honor of Customer Experience Day (10/3), I’m thrilled to be joined by my good

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Creating Superfans Podcast Episode 206 Why Advocacy Should Be The Core Of Your Business Growth Strategy with guest Andy Cockburn

On this episode of the Creating Superfans podcast, I’m joined by Andy Cockburn, the co-founder

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Creating Superfans Podcast Episode 205: Imrpoving CX from the Inside Out with Charles Ryan Minton

In this week’s episode of the Creating Superfans podcast, I’m joined by Charles Ryan Minton,

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Creating Superfans Podcast How To Build A Life Rich In Experiences with Joe Huff and Bridget Hilton

In today’s episode of the podcast, I have TWO special guests: Bridget Hilton and Joe

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