Discover the Secret to Creating
Mortgage Superfans!
Superfan Expert - Brittany Hodak
Creating Superfans
in the Mortgage Industry
In a world where customer experience defines success, Brittany Hodak delivers a tailored keynote that will revolutionize how you engage with clients. Learn to transform every mortgage consultation into a stepping stone towards creating lifelong customer advocates.
Topic #1
Transforming
Mortgage Experiences
Discover how to turn everyday transactions into impactful, lasting relationships. Learn to create superfans through exceptional client interactions, boosting loyalty and referrals.
Topic #2
Humanizing
Mortgage Tech
Explore how to balance technology with personalized service. Gain insights on using digital tools to enhance, not replace, customer connections in the mortgage industry.
Topic #3
The Intersection of
AI and CX
Explore how AI transforms customer experience in the mortgage industry. Learn applications that enhance interactions and streamline operations.
about Brittany
Brittany Hodak wants to teach your team to turn customers into superfans.
She has delivered keynotes and trainings to hundreds of companies across the globe, including American Express and Keller Williams Luxury.
She has worked alongside some of the world’s biggest brands and entertainers, including Walmart, Disney, Katy Perry, and Dolly Parton. She is the former Chief Experience Officer of Experience.com and scaled an entertainment startup to eight figures before exiting. She is obsessed with helping companies transform from commodity providers into categories of one.
"Brittany took our event to the next level! When she spoke, you could actually see agents' wheels turning. They were frantically jotting notes, engaged and entertained."
“I can't say enough good things about Brittany. Thanks for sharing so many insightful and impactful ideas and making us a better organization, Brittany!”
“Brittany Hodak is one-in-a-million! She has everything you need to make your meeting or event “5 star” worthy. Book Brittany — you’ll be a superfan!”
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On average, companies that invest in improving their customer experience see a
0
%
improvement in customer retention
0
%
improvement in customer satisfaction
0
%
increase in cross-selling and up-selling
source: keap
Listen to Brittany On Your Favorite Mortgage Podcasts
“Brittany turned us all into superfans… and taught us how to create our own!”
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