Discover the Secret to Creating

Mortgage Superfans!

Superfan Expert - Brittany Hodak

Customer Experience Keynote Speaker - brittany hodak

Creating Superfans
in the Mortgage Industry

In a world where customer experience defines success, Brittany Hodak delivers a tailored keynote that will revolutionize how you engage with clients. Learn to transform every mortgage consultation into a stepping stone towards creating lifelong customer advocates.

Topic #1

Transforming
Mortgage Experiences

Discover how to turn everyday transactions into impactful, lasting relationships. Learn to create superfans through exceptional client interactions, boosting loyalty and referrals.

Topic #2

Humanizing
Mortgage Tech

Explore how to balance technology with personalized service. Gain insights on using digital tools to enhance, not replace, customer connections in the mortgage industry.

Topic #3

The Intersection of
AI and CX

Explore how AI transforms customer experience in the mortgage industry. Learn applications that enhance interactions and streamline operations.

about Brittany

Brittany Hodak wants to teach your team to turn customers into superfans.

She has delivered keynotes and trainings to hundreds of companies across the globe, including American Express and Keller Williams Luxury.

She has worked alongside some of the world’s biggest brands and entertainers, including Walmart, Disney, Katy Perry, and Dolly Parton. She is the former Chief Experience Officer of Experience.com and scaled an entertainment startup to eight figures before exiting. She is obsessed with helping companies transform from commodity providers into categories of one.

On average, companies that invest in improving their customer experience see a

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0 %
improvement in customer retention
0 %
improvement in customer satisfaction
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0 %
increase in cross-selling and up-selling
source: keap

Mortgage Podcasts

“Brittany turned us all into superfans… and taught us how to create our own!”

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