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The Creating Superfans Podcast

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Customer Experience Motivational Keynote Speaker and Superfan expert - Brittany Hodak

In today's business environment, experience is everything.

It’s the number-one way to differentiate yourself from your competitors and create customers for life. But, the inverse is also true. Everything is experience.

Every interaction — even the small ones — can determine whether or not customers come back and what they tell their friends. The Creating Superfans podcast is a fun, entertaining crash course in turning customer experience into your superpower… no capes required! Each week, author and speaker Brittany Hodak spotlights brands she loves and interviews some of the most brilliant minds in business today. At the end of every episode, you’ll have a list of new ideas to turn your customers and employees into loyal, raving superfans.

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Episode Library

Dr. Aaron Ahuvia knows a thing or two about superfans. He co-authored the publication that

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If you’ve ever been to downtown Franklin, Tennessee or to one of Nashville’s trendiest neighborhoods

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Creating Superfans Podcast_Lash Fary

Have you ever wondered what goes inside the iconic celebrity gift bags at A-list events

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Creating Superfans Podcast_Howard Tiersky

What do ADP, JP Morgan Chase, Universal Resorts, and Visa all have in common? They’ve

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