When managing or supporting a business, there are countless benefits to providing exceptional service for your customers. From bringing in referrals to charging higher prices,
July 24, 2020
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THE SUPERFANS BLOG
Looking at the average business, it doesn’t take an expert to see that there are a ton of moving parts. For members of leadership, there’s
July 17, 2020
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Whether you’re just stepping into the business world or simply trying to improve your presence there, one thing is obvious: Making your clients or customers
July 11, 2020
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As humans, our brains are hardwired to react to stories. We know how to process, retain, and — most importantly — share them. It’s how
May 4, 2020
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Everything about the world has changed overnight it seems, and we’ve got a front-row seat. We’re living in an unprecedented moment of uncertainty, but one
May 4, 2020
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Five years ago today, I was anxiously awaiting the airing of my appearance on ABC’s hit series Shark Tank. My co-founder Kim and I hadn’t seen a final
April 24, 2020
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What’s the most memorable gift you’ve ever received? Think about it. Don’t worry, I’ll wait. 😉 When I was about years old, my grandma gave
April 16, 2020
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I’m asked from time to time what advice I would give my younger self. My response to this inquiry from Nashville Business Journal sums it up pretty well (excerpt
November 15, 2019
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This article originally appeared on Forbes.com on August 23rd, 2019. Taylor Swift is no stranger to dropping truth-bombs in her songs. She’s been releasing culture-shifting
August 23, 2019
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This article originally appeared on Forbes.com on August 19th, 2019. It’s been a pretty good summer for Ed Sheeran. He’s currently headlining the highest-grossing tour of
August 19, 2019
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What Does CX Mean?
January 15, 2021
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In the world of online marketing, it’s likely that you’ve heard your fair share of buzzwords. One of these often-shared words is CX or customer
Building A Customer-First Business In 7 Steps
January 12, 2021
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Though just about every company claims to focus on customer satisfaction first and foremost, how often is that actually the case? In reality, your customers’
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