When managing or supporting a business, there are countless benefits to providing exceptional service for your customers. From bringing in referrals to charging higher prices,
July 24, 2020
No Comments
THE SUPERFANS BLOG
Looking at the average business, it doesn’t take an expert to see that there are a ton of moving parts. For members of leadership, there’s
July 17, 2020
No Comments
Whether you’re just stepping into the business world or simply trying to improve your presence there, one thing is obvious: Making your clients or customers
July 11, 2020
No Comments
As humans, our brains are hardwired to react to stories. We know how to process, retain, and — most importantly — share them. It’s how
May 4, 2020
No Comments
Everything about the world has changed overnight it seems, and we’ve got a front-row seat. We’re living in an unprecedented moment of uncertainty, but one
May 4, 2020
No Comments
Five years ago today, I was anxiously awaiting the airing of my appearance on ABC’s hit series Shark Tank. My co-founder Kim and I hadn’t seen a final
April 24, 2020
No Comments
What’s the most memorable gift you’ve ever received? Think about it. Don’t worry, I’ll wait. 😉 When I was about years old, my grandma gave
April 16, 2020
No Comments
I’m asked from time to time what advice I would give my younger self. My response to this inquiry from Nashville Business Journal sums it up pretty well (excerpt
November 15, 2019
No Comments
This article originally appeared on Forbes.com on August 23rd, 2019. Taylor Swift is no stranger to dropping truth-bombs in her songs. She’s been releasing culture-shifting
August 23, 2019
No Comments
This article originally appeared on Forbes.com on August 19th, 2019. It’s been a pretty good summer for Ed Sheeran. He’s currently headlining the highest-grossing tour of
August 19, 2019
No Comments
get the Superfan W.A.V.E. Video Course free when you sign up for Brittany's newsletter!
recent posts
How Do You Develop A Customer Experience Strategy?
May 7, 2021
No Comments
Most businesses nowadays understand they need to focus on customer service, but they don’t know where to begin. Superior customer experience is a part of
What Is The Difference Between Customer Experience And Customer Service?
April 30, 2021
No Comments
Customer experience (CX) and customer service often sound like two words meaning the same thing. What is actually the difference between customer experience and customer
blog topics
Categories
want more like this?
Did you know that feeling unappreciated is the number-one reason customers switch service providers? Learn how to avoid common customer-service mistakes with Brittany’s newsletter!
