Customer Service

Featured Image for Finding — And Connecting With — Your Brand’s Superfans In A Pandemic (2) - Brittany Hodak

Finding — And Connecting With — Your Brand’s Superfans In A Pandemic

Everything about the world has changed overnight it seems, and we’ve got a front-row seat. We’re living in an unprecedented moment of uncertainty, but one thing is for sure — brands need to act NOW to remain relevant to their customers and strengthen bonds with new ones.  I have been coaching clients on my SUPERFANS […]

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Featured Image for Are Your Client Gifts Sending The Right Message (2) - Brittany Hodak

Are Your Client Gifts Sending The Right Message?

What’s the most memorable gift you’ve ever received? Think about it. Don’t worry, I’ll wait. 😉 When I was about years old, my grandma gave me a GIANT box filled with every art supply imaginable: paint, markers, crayons, construction paper, glitter, glue — you name it, it was in the box. I’ll never forget the

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