Your customers have more expectations than ever before. In the past, you competed primarily with the brands in your industry. Nowadays, you’re competing with all
October 15, 2021
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THE SUPERFANS BLOG
A customer care consultant understands your customers’ needs in a meaningful, actionable way. Not only do these professionals address customer concerns, but they also ensure
October 8, 2021
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Customer success is more than just a buzzword. Most businesses understand that they need stellar sales and marketing to succeed, but this alone isn’t always
October 1, 2021
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When it comes to getting more business, referral marketing is a powerful tool. Having customers who trust your business enough to give word-of-mouth reviews is
September 24, 2021
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In today’s world, customer experience is everything. It’s what drives referrals and boosts brand reputation. It’s the secret sauce behind the world’s greatest companies and
September 3, 2021
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If you want to improve customer experience in your business, you have to put your customers first. Not only does customer experience (CX) help you
August 27, 2021
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What is it that your customers really want? How can you make sure you’re offering products or services that serve your customers’ needs? It all
August 20, 2021
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While most brands focus on sales, there’s actually a secret marketing tool that’s often overlooked. Referral marketing is not only low-cost (or even free), but
August 13, 2021
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When you deliver an outstanding customer service experience, you transform passive customers into loyal superfans. In this day and age, your customers are more plugged
August 6, 2021
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When it comes to running a successful business, the emphasis should always be on your current customers. While attracting new customers is important, your existing
July 30, 2021
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How To Exceed Customer Expectations In 7 Easy Steps
October 15, 2021
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Your customers have more expectations than ever before. In the past, you competed primarily with the brands in your industry. Nowadays, you’re competing with all
6 Signs You Need To Hire A Customer Care Consultant
October 8, 2021
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A customer care consultant understands your customers’ needs in a meaningful, actionable way. Not only do these professionals address customer concerns, but they also ensure
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