When it comes to marketing, the most powerful tool any business has is a happy customer — or, even better, an army of happy customers
October 15, 2020
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THE SUPERFANS BLOG
Because I’m such a fierce advocate for creating amazing customer experiences, it might come as a surprise to some that I believe the old adage
September 29, 2020
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When it comes to growing a business, there are a seemingly endless number of recommendations. Some say, “Focus on customer service” while others say “Inbound
September 24, 2020
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As humans, our brains are hardwired to react to stories. We know how to process, retain, and — most importantly — share them. It’s how
May 4, 2020
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Everything about the world has changed overnight it seems, and we’ve got a front-row seat. We’re living in an unprecedented moment of uncertainty, but one
May 4, 2020
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What’s the most memorable gift you’ve ever received? Think about it. Don’t worry, I’ll wait. 😉 When I was about years old, my grandma gave
April 16, 2020
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25 Ways To Improve Customer Loyalty And Satisfaction
October 15, 2020
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When it comes to marketing, the most powerful tool any business has is a happy customer — or, even better, an army of happy customers
Is The Customer Always Right? Four Reasons The Answer Is ‘No’
September 29, 2020
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Because I’m such a fierce advocate for creating amazing customer experiences, it might come as a surprise to some that I believe the old adage
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