In any industry, two facts remain true. First, you’re sure to bring in more customers – and retain existing ones – if you provide a consistently
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Everything about the world has changed overnight it seems, and we’ve got a front-row seat. We’re living in an unprecedented moment of uncertainty, but one
This article originally appeared on Forbes.com on August 23rd, 2019. Taylor Swift is no stranger to dropping truth-bombs in her songs. She’s been releasing culture-shifting
This article originally appeared on Forbes.com on August 19th, 2019. It’s been a pretty good summer for Ed Sheeran. He’s currently headlining the highest-grossing tour of
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Your customers have more expectations than ever before. In the past, you competed primarily with the brands in your industry. Nowadays, you’re competing with all
A customer care consultant understands your customers’ needs in a meaningful, actionable way. Not only do these professionals address customer concerns, but they also ensure
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