THE SUPERFANS BLOG

Featured Image for How to Prioritize Self-Care While Staying Home - Brittany Hodak

This article originally appeared on ThriveGlobal.com on October 12th, 2020. We’re all navigating the uncertainty of COVID-19. Parents are working from home, kids are attending

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Featured Image for Finding — And Connecting With — Your Brand’s Superfans In A Pandemic (2) - Brittany Hodak

Everything about the world has changed overnight it seems, and we’ve got a front-row seat. We’re living in an unprecedented moment of uncertainty, but one

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Featured Image for Why 'Lover' Track 'The Man' Is The Most Important Song Taylor Swift Has Ever Written (2) - Brittany Hodak

This article originally appeared on Forbes.com on August 23rd, 2019. Taylor Swift is no stranger to dropping truth-bombs in her songs. She’s been releasing culture-shifting

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Featured Image for Why Ed Sheeran's $1,800 Ketchup Bottle Is His Best Collaboration Of The Summer (2) - Brittany Hodak

This article originally appeared on Forbes.com on August 19th, 2019. It’s been a pretty good summer for Ed Sheeran. He’s currently headlining the highest-grossing tour of

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Superfan Wave eBook Technology Mockup - Brittany Hodak

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What Does CX Mean?

In the world of online marketing, it’s likely that you’ve heard your fair share of buzzwords. One of these often-shared words is CX or customer

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Did you know that feeling unappreciated is the number-one reason customers switch service providers? Learn how to avoid common customer-service mistakes with my newsletter!