In today's business environment, experience is everything.
It’s the number-one way to differentiate yourself from your competitors and create customers for life. But, the inverse is also true. Everything is experience.
Every interaction — even the small ones — can determine whether or not customers come back and what they tell their friends. The Creating Superfans podcast is a fun, entertaining crash course in turning customer experience into your superpower… no capes required! Each week, author and speaker Brittany Hodak spotlights brands she loves and interviews some of the most brilliant minds in business today. At the end of every episode, you’ll have a list of new ideas to turn your customers and employees into loyal, raving superfans.
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Episode Library
Episode 6 of the Creating Superfans podcast is a special one because I got to
In episode 5 of the Creating Superfans podcast, I interviewed the brilliant Hilary Billings, Co-founder
In the 4th episode of the Creating Superfans podcast, I sat down with Kim Goei,
In episode 3 of the Creating Superfans Podcast, I interviewed former Walt Disney World executive,
