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Featured Image for 5 Necessary Skills of the Most Successful Salespeople - Brittany Hodak

This article originally appeared on Success.com on October 18th, 2020. Turning a prospect into a loyal customer starts with the sales experience. It’s the salespeople

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Featured Image for What’s YOUR Story And What Is It Saying To Your Customers (2) - Brittany Hodak

As humans, our brains are hardwired to react to stories. We know how to process, retain, and — most importantly — share them. It’s how

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What Does CX Mean?

In the world of online marketing, it’s likely that you’ve heard your fair share of buzzwords. One of these often-shared words is CX or customer

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Did you know that feeling unappreciated is the number-one reason customers switch service providers? Learn how to avoid common customer-service mistakes with my newsletter!